How soon will I receive my new instrument?

Free Courier delivery
Keysound offers FREE delivery when you spend £329.00 or more. Place your order before 10am and we will often deliver the very next day. For large items, we will contact you to arrange a delivery day that is convenient for you. Door step assistance may be required in the case of very large items such as pianos, and some self assembly may also be required.

If you live outside of the mainland UK or in the Highlands of Scotland, extra charges may apply to your order. In this case please call 0116 2541053 for an accurate delivery price.

Can I have a delivery out of working hours or at the weekend?
Yes we offer a VIP service on most models.
With our VIP service you will get the following benefits:

  • Your piano will be delivered by our own expert staff. (It is more than just a box to us)
  • We will arrange a time and date suitable to yourself. (Weekends included)
  • We will take your piano out of the box and assemble it for you in any ground floor room of your choice.
  • We will check the piano over for you and remove any unwanted packaging for re-cycling.

The cost of this service varies according to where you live and the product you are buying. Please feel free to contact us for a quote on 0116 2541053 or email