Privacy Policy
Keysound is committed to preserving the privacy of all visitors to our website at www.keysound.co.uk. Please read the following policy to understand how we collect, use, and protect the information you provide to us.
Information We Collect
When you visit, register, or place an order on www.keysound.co.uk, you may be asked to provide:
- Your name and contact details
- Payment information, such as credit or debit card details
- Any messages you post on the website or emails/letters you send us
We may also collect information about your use of our website (for example, pages visited, time spent on each page) and, with your consent, record and monitor calls for customer service and staff training purposes. All data you provide enables us to:
- Grant you access to all parts of our website
- Process and fulfill your orders
- Contact you regarding your orders or requests
- Administer, support, improve, and develop our business and services
Use of Your Information
We may use your information to:
- Process payments and deliver products or services you have requested
- Contact you about changes to our website or services
- Invite you to provide feedback on our services
- Send you occasional marketing emails about products or services that may interest you—only if you have consented to receive them
If you decide you no longer wish to receive marketing communications, you can opt out at any time by contacting us (see "Contact" below).
Disclosure of Your Information
We do not share, sell, or distribute your personal information to third parties, except when required by law. Your data will only be accessed by authorised Keysound staff or by service providers acting on our behalf, and solely for the purposes outlined in this policy.
Security & Data Retention
We employ industry-standard security measures to protect your information from unauthorised access, unlawful processing, accidental loss, or damage. We will retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
Changes to Our Privacy Policy
Any changes to this Privacy Policy will be posted on our website. Where appropriate, we will notify you of significant updates via email. Please review this page periodically to stay informed of how we collect and use your information.
Contact
If you have any comments, questions, or requests regarding our Privacy Policy or how we use your personal data, please email us at info@keysound.co.uk.
